Customers A-Z : The peril of the entertainment sector
Let's take a look at a situation that we’ve seen happen time and time again, and one that can...
Grant Bracey-Brown
Sales and Business development for Zone Laser Tag. Owner of the Nebula Entertainment group of companies, which runs multiple FEC's in New Zealand.
Systems that keep your centre together, Booking Systems
Gone are the days when having a big book behind the counter is sufficient to run your store! Having...
Systems that hold your centre together: Automation
KISS, Keep it Simple Stupid
Systems that keep your centre together: One for all and all for One
Make sure to offer everyone who enters your site membership. Membership is the key to long term...
Systems that hold your centre together : Memberships
Firstly, memberships foster loyalty. Whenever members play, they earn points, and these points keep...
Systems that hold your centre together: Recurring Memberships
Paying for a product or a service on a weekly/monthly/annual basis is not new. It is quite common,...
Create the Fun: Briefing your guests
You're going to need to show your players how to play! Laser tag is different from other...
Create the Fun: Game Play
When you boil it all down, Laser Tag is a game where at least two players move around an arena and...
Good People : Getting your staff involved
You can’t get away with the best attractions, designs, and location if your staffing isn’t on...
Create the Fun: Game Length
The game's length and how many are played per hour will vary from centre to centre. There is no...