Grant Bracey-Brown

Sales and Business development for Zone Laser Tag. Owner of the Nebula Entertainment group of companies, which runs multiple FEC's in New Zealand.

Customers A-Z Party to Profits

Parties are the perfect way to not only increase revenue at your Family Entertainment Centre,...

Customers A-Z : The peril of the entertainment sector

Let's take a look at a situation that we’ve seen happen time and time again, and one that can...

Systems that keep your centre together, Booking Systems

Gone are the days when having a big book behind the counter is sufficient to run your store!...

Systems that hold your centre together: Automation

KISS, Keep it Simple Stupid 

Systems that keep your centre together: One for all and all for One

Make sure to offer everyone who enters your site membership. Membership is the key to long term...

Systems that hold your centre together : Memberships

Firstly, memberships foster loyalty. Whenever members play, they earn points, and these points...

Systems that hold your centre together: Recurring Memberships

Paying for a product or a service on a weekly/monthly/annual basis is not new. It is quite...

Create the Fun: Briefing your guests

You're going to need to show your players how to play! Laser tag is different from other...

Create the Fun: Game Play

When you boil it all down, Laser Tag is a game where at least two players move around an arena...

Good People : Getting your staff involved

You can’t get away with the best attractions, designs, and location if your staffing isn’t on...